Warranty and COD Cancellation Policy

Warranty

While, we at Entice strive to ensure our items are of the highest quality we will not be responsible for items damaged after delivery. However, as Entice is committed to excellent customer service, should legitimate cases of manufacturer's defect be found within seven (7) days after delivery, please contact us in an effort to arrive at an amicable solution. Our warranty does not cover neglect, or misuse or damage by users.

***Customers are responsible for checking their items on receipt.

Warranty period will not apply to items on clearance, final sale or that have been advertised with defects etc. Those items are sold as is to customers with customers' understanding of the defects etc.

A 10% Restocking fee may be applicable on exchanges and refunds. Items must be in original condition for any exchange/refund to be considered. Refunds are not given for change of mind.

Please note there are No refunds/exchanges on personal items such as cosmetics for hygienic reasons.

Delivery Fees are non-refundable.

Cash on Delivery Cancellation Policy

1. Should you cancel after the order has been processed the cash on delivery option may not be offered to you in future. This will be at the discretion of Entice.

2. Should we decide to give you a second chance to use the cash on delivery option a $10 fee may be added to your order to cover the loss on your previous cancellation. This fee will be at the discretion of Entice and may be waived.

3. Should you cancel twice using the cash on delivery option you will be banned from using this facility and you will only be allowed to order by paying first in full for the item and delivery.

4. A postponement is not considered a cancellation. However, postponements can only be scheduled for up to 2 to 3 days after the original scheduled delivery date. Continuous postponement is not allowed and will result in a cancellation.

Delivery Fees are non refundable.

We reserve the right to refuse pay on delivery options.